• Why is my UPS running in AVR mode?

  Why is my UPS running in AVR mode? The voltage is not continually steady. If the voltage varies and differs from 230 V+/-10%, the UPS compensates for this voltage difference with its voltage control (AVR) function. This helps provide better quality voltage supplied to the electric materials connected to your UPS, in actual fact, optimizing, the electrical protection provided.Popular

• I install the software but the UPS is not recognized

  I install the software but the UPS is not recognized. It may be that you have selected the Windows XPT UPS function. This prevents the operation of our software. Unselect the Windows XPT UPS function within the configuration/power option/UPS panel. If this still does not work, it is possible to download different software named Winpower at the following website: www.ups-software-download.com.Popular

• What should I do when the UPS remains on battery, with the blinking orange light?

  What should I do when the UPS remains on battery, with the blinking orange light? Your INFOSEC UPS remains on battery, with the blinking orange light? Check the fuse at the back of the UPS. If it is faulty, replace it with the emergency fuse.Few readers

• How do I replace the UPS' battery?

  How do I replace the UPS' battery? If you wish to change the UPS battery, follow the instructions below: Disconnect the appliance from the wall outlet power. Detach the screws at the bottom. Remove the cover. Remove the faulty battery, install the new battery. Attention: Ensure the red + black - polarity is correct. Close the appliance. Do not hesitate to contact us if you need more details.Few readers

• How do I recharge the UPS' batteries?

  How do I recharge the UPS' batteries? It is extremely simple to charge your INFOSEC UPS SYSTEM UPS battery. Method: Switch on the UPS. Ensure that the UPS green light is on. Simply leave the battery to chargeFew readers

• Where can I register the warranty for the INFOSEC UPS?

  Where can I register the warranty for the INFOSEC UPS? You have purchased one or more INFOSEC UPSs and you would like to register them on our site to activate the warranty. Register my guarantee It is possible to create an account on our website and then use the warranty form provided. This form is available as part of your user account.Few readers

• ¿Qué debo hacer para activar el seguro del UPS?

  ¿Qué debo hacer para activar el seguro del UPS? Si quiere activar el seguro relativo al UPS, es obligatorio que se registre en nuestro sitio mediante el formulario específico. Si todavía no tiene una cuenta de usuario de INFOSEC, tendrá que crear una (es gratuita).Few readers

• How do I get a battery for the UPS?

  How do I get a battery for the UPS? You would like to get a battery for the UPS. In order to accurately comply with your UPS specifications, please contact the INFOSEC UPS SYSTEM after sales service: INFOSEC UPS SYSTEM after sales service + 33 (0)825 091 702 (0.15 € all taxes included/min) hotline@infosec.fr It is also possible to use the contact form on the website.Few readers

• Where can I find the serial number requested when installing the software downloaded from INFOSEC?

  Where can I find the serial number requested when installing the software downloaded from INFOSEC? When installing the software downloaded from our website and dedicated to your UPS, you will be asked for a serial number. The software installation key is not the same as the UPS serial number (too short); it is incorrect. Use the following number: 511C1-01220-0100-478DF2AFew readers

• The UPS whistles constantly, the red light is on, what should I do?

  The UPS whistles constantly, the red light is on, what should I do? You have noted that your INFOSEC UPS whistles constantly. Additionally, the red light of the UPS remains lit. In such a case, we recommend you contact the INFOSEC UPS SYSTEM after sales service. INFOSEC UPS SYSTEM after sales service on + 33 (0)825 091 702 (0.15 € all taxes included/min) hotline@infosec.fr It is alsp possible to use the contact form on the website.Few readers

• What UPS should I buy for my computer (PC or Mac)?

  What UPS should I buy for my computer (PC or Mac)? You have purchased a standard PC or MAC computer available on the market and you would like to ensure it is electrically protected with a UPS. Below, you will find some configuration "types" which can help you select your INFOSEC UPS SYSTEM UPS: If you use a 17" CRT screen with 300 W of power or a 17" TFT screen with 350 W of power, we recommend a 500 XP Office , UPS or an iPEL evolution 500 UPS. ( 500 VA UPS) If your computer has a 1Few readers

• How can I activate the UPS' insurance?

  How can I activate the UPS' insurance? You would like to activate the UPS' insurance. To do this, you must register on our website using the dedicated form. If you do not already have an INFOSEC user account, you must create one at no cost.Few readers

• How long does a UPS battery last?

  How long does a UPS battery last? The life of a UPS battery depends on multiple factors. It may vary dependent on the UPS conditions of use. UPS maintenance may also affect the battery life. It is possible to place the battery life in the range of 3 to 5 years, depending on the factors affecting the UPS.Few readers

• ¿Cómo puedo conseguir una batería para el UPS?

  ¿Cómo puedo conseguir una batería para el UPS? Quiere obtener una batería específica para su UPS. Para responder con precisión a las especificaciones del UPS, póngase en contacto con SAV INFOSEC UPS SYSTEM: SAV INFOSEC UPS SYSTEM 0825 091 702 (0,15 €/min, impuestos incluidos) hotline@infosec.fr También puede utilizar el formulario de contacto del sitio.Few readers