• My surge protector no longer works, what should I do?

  My surge protector no longer works, what should I do? If your surge protector socket is still under warranty, it is possible to request a replacement from us, return it with the cashier's receipt to the following address. Upon receipt, new material will be sent as soon as possible.  Infosec Communication Service Après Vente Demande d'échange sous garantie 15 Rue du Moulin 44880 SAUTRON FRANCE Contact us should you require more details.Popular

• How do I activate my warranty?

  How do I activate my warranty? If you wish to register the warranty for your surge protector socket, you can do this via our website. Register my guarantee You must create a user account on the website (if you have not already created one) then use the relevant available form on your interface. Follow the steps provided.Few readers

• The PFS 6 Master TFR surge protector is making a noise, is this normal?

  The PFS 6 Master TFR surge protector is making a noise, is this normal? With this surge protector model, a noise may be produced if the socket is not correctly set. There is a potentiometer behind the appliance in the range of 8 W to 70 W. Consult the product user guide to make the adjustments needed for installation. Once correctly set, the noise disappears. Should the problem persist, contact the INFOSEC UPS SYSTEM after-sales service on +33 (0)2 40 72 15 82 or at hotline@infosec.frFew readers

• My modem does not work when it is connected to the surge protector

  My modem does not work when it is connected to the surge protector. If your modem does not work when it is connected to an INFOSEC UPS SYSTEM surge protector, and it works perfectly when directly connected (without the surge protector electrical connection), your surge protector is probably faulty (perhaps it was subjected to a significant surge). If your surge protector socket is still under warranty, it is possible to request a replacement from us, return it with the cashier's receipt. See theFew readers